Privacy Policy
Last Updated: January 15, 2025
At Dynamicfluxbeam, we respect your privacy and take protecting your personal information seriously. This policy explains how we collect, use, and safeguard data when you interact with our Unreal Engine programming education services. Operating in Taiwan, we comply with local data protection regulations while maintaining transparency about our practices.
Information We Collect
We gather different types of information depending on how you engage with our educational platform. Some data comes directly from you, while other information gets collected automatically through your use of our services.
Personal Information You Provide
When you register for our programs or contact us, you might share:
Automatically Collected Data
Our systems collect technical information to improve your learning experience. This includes your IP address, browser type, device information, and how you navigate through our platform. We use this data to understand which sections work well and where students might face difficulties.
How We Use Your Information
Your data serves specific educational and administrative purposes. We don't sell your information to third parties, and we only use it in ways that directly support your learning journey or our legitimate business needs.
Primary Uses
We process your information to deliver course content, track your progress, provide feedback on assignments, communicate about program updates, and handle enrollment processes. Your learning data helps us understand which teaching approaches work best.
Data Storage and Security
We store your information on secure servers located in Taiwan and use industry-standard encryption methods. Access to personal data is restricted to staff members who need it for their work.
Security Measures
Our platform uses SSL encryption for data transmission, regular security audits, and secure authentication systems. We maintain backup systems to prevent data loss, but we also implement strict access controls to prevent unauthorized viewing of student information.
Important Note
While we take reasonable precautions, no online system is completely secure. We encourage you to use strong passwords and contact us immediately if you notice any suspicious activity in your account.
Data Retention Periods
We keep your information only as long as necessary for educational purposes or as required by Taiwan law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Student Records | 5 years after course completion | Educational verification and transcript requests |
| Payment Information | 7 years | Tax compliance and financial auditing requirements |
| Course Submissions | 3 years after graduation | Portfolio references and quality assurance |
| Support Communications | 2 years | Service improvement and issue resolution |
| Marketing Preferences | Until you opt out | Respecting communication choices |
Sharing Your Information
We don't sell student data to advertisers or marketing companies. However, we do share information in limited circumstances with trusted partners who help us deliver educational services.
Third-Party Service Providers
Payment processors handle transactions securely without us storing full credit card details. Cloud hosting providers maintain our infrastructure under strict data protection agreements. Email service providers help us send course updates and announcements. All these partners are bound by confidentiality agreements and can only use your data for specific purposes we authorize.
Legal Requirements
We may disclose information when required by Taiwan law, court orders, or government regulations. This rarely happens, but we're obligated to comply with legal processes. In such cases, we'll notify you unless prohibited by law.
Your Rights and Choices
Under Taiwan's Personal Data Protection Act, you have specific rights regarding your information. We've made it straightforward to exercise these rights through your account settings or by contacting our privacy team.
How to Exercise Your Rights
Send requests to contact@dynamicfluxbeam.com with "Privacy Request" in the subject line. We'll verify your identity before processing any data access or deletion requests. Most requests are handled within 15 business days, though complex requests may take up to 30 days.
Cookies and Tracking
Our platform uses cookies to remember your preferences and track learning progress. Some cookies are essential for the site to function, while others help us understand how students use our platform.
Types of Cookies We Use
Essential cookies keep you logged in and remember your course progress. Analytics cookies help us see which lessons students find most challenging. Preference cookies store your interface settings and language choices. You can control non-essential cookies through your browser settings, though this might affect some platform features.
Children's Privacy
Our programs are designed for individuals aged 18 and older. We don't knowingly collect information from minors. If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss enrollment options and obtain necessary consent.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email and display a notice on our platform. The "Last Updated" date at the top shows when the most recent changes took effect. Continued use of our services after updates means you accept the revised policy.
Taiwan-Specific Provisions
Operating in Taiwan, we comply with the Personal Data Protection Act and related regulations. Your data is processed and stored within Taiwan unless you explicitly consent to international transfers. You have the right to file complaints with Taiwan's data protection authorities if you believe we've mishandled your information.
For cross-border data transfers (such as using international cloud services), we ensure adequate protection through standard contractual clauses and vendor certifications. We maintain documentation of all data processing activities as required by Taiwan law.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your data, reach out through any of these channels:
We aim to respond to all privacy inquiries within 5 business days. For urgent matters related to data security or unauthorized access, contact us immediately by phone.